Introduction
At the time of adding a new employee and inviting them to join SocialSchedules and connect with your company, you are able to update or change their First Name, Last Name, Phone Number and Email Address details. However, for privacy reasons, once the employee has connected to the company and activated their SocialSchedules account, the Employer will no longer be able to update these contact details, however they will remain visible. Any required changes to any of these details can only be performed by the employee.
Process
Contact details are updatable by the Employer only available prior to the Employee activating their SocialSchedules account and becoming connected to the Company.
Once the Employee is connected to the Company, their contact details are still visible to the Employer, however cannot be changed.
Updating Email Address
Once an employee has updated their email address, there is one final step in the process which needs to be completed before the email update is finalised.
Once the new email address has been entered, it will say 'Pending Verification' The employee needs to login to their new email account where they will find an email from [email protected] with a 'Verify' button in the body of the email. They click on the button to verify, and it will finalise the process. Until this final step is done, the old email address will still show. If the employee does not see the 'Verify your email address' email in their Inbox, they should check their Spam or Junk folders.
Exporting Contact Details
Contact details for employees can be exported to an Excel spreadsheet from the Network page.
Click on the ellipsis in the top righthand corner and select "Export Contact Details".
