SocialSchedules

SocialSchedules is the first scheduling platform that allows you to connect your account to multiple companies/employers.

Connect to your first SocialSchedules company

1. Make sure your manager has added you to your Company's SocialSchedules account with your correct mobile phone number.

1. Scan the QR code below or search for “SocialSchedules” in the App Store (iPhone) or Google Play Store (Android) and download the app.

1. Enter your mobile number to receive a verification code.
2. Once verified, your account will be automatically connected to your Company's account and you'll be able to see your shifts, communicate with your colleagues, and use all of the features that SocialSchedules has to offer!

1. Check with your manager first
 1. Make sure your manager has added you to your Company's SocialSchedules account with your correct mobile phone number.
2. Download the SocialSchedules app
 1. Scan the QR code below or search for “SocialSchedules” in the App Store (iPhone) or Google Play Store (Android) and download the app.
3. Activate your account
 1. Enter your mobile number to receive a verification code.
 2. Once verified, your account will be automatically connected to your Company's account and you'll be able to see your shifts, communicate with your colleagues, and use all of the features that SocialSchedules has to offer!

If you already have a SocialSchedules account connected to an existing company, you can be invited to connect with another company that is also using SocialSchedules. This lets you log in to multiple companies using a single account (same mobile number and email address).

Worker level — if they work at multiple companies as a Worker

Administrator or Manager level — if they work at multiple companies as a Worker that also performs labor management tasks on behalf of a Company

- Worker level — if they work at multiple companies as a Worker
- Administrator or Manager level — if they work at multiple companies as a Worker that also performs labor management tasks on behalf of a Company

The single user account must use the same login credentials (mobile number and email address) across companies.

Connect existing account to second company

Confirm your manager has sent you an "invite" to the new company

Open the SocialSchedules Mobile App &gt; log in using mobile number and current password.

If already Administrator or Manager &gt; switch to Personal Profile.

Go to Companies &gt; tap Accept to connect to the company.

1. Confirm your manager has sent you an "invite" to the new company
2. Open the SocialSchedules Mobile App &gt; log in using mobile number and current password.
3. If already Administrator or Manager &gt; switch to Personal Profile. 
4. Go to Companies &gt; tap Accept to connect to the company.

Once connected, you can switch between companies as needed. 

Account Connection SMS Troubleshooting

You do not need to receive the SMS invitation to activate your account. In this scenario, the user is still able to activate their account without having received the SMS.

Ask your Manager to log in to SocialSchedules.com &gt; Network &gt; confirm your status = 'invited' 

1. if no, ask them to send invite - problem solved!
2. if yes, continue

Download and install the SocialSchedules Mobile App. 

Tap NEXT and follow the steps to activate your SocialSchedules account

Create password, (which must be at least 8 characters in length).

If this fails, see "<a href="http://help.socialschedules.com/en/articles/1581300-send-account-connection-invites#h_3c51e9ec9d">SMS Connection Troubleshooting</a>"

1. Ask your Manager to log in to SocialSchedules.com &gt; Network &gt; confirm your status = 'invited' 
 1. if no, ask them to send invite - problem solved!
 2. if yes, continue
2. Download and install the SocialSchedules Mobile App. 
3. Launch the Mobile App &gt; Mobile Number
4. Tap NEXT and follow the steps to activate your SocialSchedules account
5. Create password, (which must be at least 8 characters in length).
6. If this fails, see "<a href="http://help.socialschedules.com/en/articles/1581300-send-account-connection-invites#h_3c51e9ec9d">SMS Connection Troubleshooting</a>"

Even after downloading the app, some users may not be able to activate their account depending on country and phone provider. 

1. Aruba (+297)
2. Canada (+1)
3. Indonesia (+62)
4. Ireland (+353)
5. New Zealand (+64)
6. Singapore (+65)
7. United Arab Emirates (+971)

If the you are having trouble connecting your account, please email <a href="mailto:support@socialschedules.com" rel="nofollow noopener noreferrer" target="_blank">support@socialschedules.com</a> with the following details:

1. First &amp; Last Name
2. Mobile Number
3. Email Address

List of countries/providers with common SMS issues

Download the SocialSchedules mobile app; view work schedule, set availability, and communicate with your team from your phone

Connect your SocialSchedules app account

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Connect your SocialSchedules app account

Connect to your first SocialSchedules company

Connect to Multiple Companies

Connect existing account to second company

Account Connection SMS Troubleshooting

SMS Invitation Troubleshooting

SMS Connection Troubleshooting

List of countries/providers with common SMS issues