Skip to main content

Mobile - Touch ID and Face ID

Expedite the login process to your account on mobile with fingerprint and face ID/passkeys

Written by Kevin

Use the biometric identification (Touch ID or Face ID) on supported smartphone devices to login to your SocialSchedules account without needing to enter your mobile number and password.

Biometric Authentication

Set up requires a smartphone device that supports Touch ID (iOS and Android) or Face ID (iOS)

Set Up Biometrics

  1. Launch the Mobile App.

  2. Enter mobile number and password to login as normal.

  3. You will receive a popup inviting you to Activate Face ID.

  4. Tap 'Activate Face ID' and follow the prompts.

Message prompt to activate Face ID (example iOS)

Login with Biometrics

  1. With Face ID authentication enabled, launch the mobile app.

  2. At the prompt, tap the 'Home' button with the registered fingerprint/s.

  3. You will be taken into your account.

Disable Face ID

You can revert back to entering your mobile number and password to log in.

  1. Whilst logged in, go to More Menu > Account Settings > Account Security.

  2. Switch the Face ID slider to 'Off'

  3. Logout and log back in.


Did this answer your question?