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Why does SocialSchedules limit the number of workers in a schedule?

Why does SocialSchedules limit the number of workers in a schedule, and how can this be resolved?

Written by Emma
Updated over 2 weeks ago

Understanding Worker Scheduling Limits in SocialSchedules

The number of workers you can add to a schedule (department) is tied to the Company's plan.

  • For Companies on the Free plan, a maximum of 10 employees can be scheduled in a department (schedule).

  • For Companies on the Starter or Premium plans, there is no limit to the number of workers that can be scheduled in a single department.

    Workers in a single department (schedule)

Steps to Resolve Scheduling Limits

If you encounter limitations when adding workers to a schedule, follow these steps to resolve them:

  1. Check Your Subscription Plan - Review your Company’s current plan to confirm if you are on a Free plan, which has an employee scheduling limit. To view your current plan, log in to your SocialSchedules account and navigate to Billing & Payments > Manage Plan.

  2. Upgrade to a Higher Plan - If you are on a Free plan and need to schedule more than 10 workers, consider upgrading to a Starter or Premium plan. Changing your plan can be done from Billing & Payments > Manage Plan, or reach out to the Support team via in-app chat for assistance.

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