What is a department?
SocialSchedules supports a three-level hierarchy:
Company
Location
Department
A company is the overarching entity within SocialSchedules.
A location is the specific place where work is carried out — for example, a restaurant address. A single company may have multiple locations (if on a Starter or Premium plan).
Each location can be broken down into departments. Think of a department as a group of people on the same schedule, managed by the same manager. There is no limit to the number of departments you can create.
For example, a restaurant may have two departments:
Front of House
Back of House
Employees need to be added to their respective departments to be scheduled. Employees can be added to as many departments as applicable.
Each department requires at least one manager — the person responsible for creating shifts, publishing schedules, and making changes.
Each department's schedule can be viewed on the Scheduler.
Add a department
Prerequisite
Administrator or Manager-level access
Starter or Premium plan subscription
Starter plan: up to 2 departments per location
Premium plan: up to 5 departments per location
Navigation
Main Menu > Location > Departments > Add Department
Process
Click Add Department
Enter a department name
Click SAVE
After saving, you can configure department settings, including assigning managers and enabling shift swap and drops.
Delete a department
Prerequisite
Administrator or Manager-level access
Navigation
Main Menu (Location) > Departments
Process
Navigate to the Department list for the location
Click the Trash icon to the right of the department name
Confirm permanent deletion
NOTE: Once deletion is confirmed, this is permanent and non-recoverable.
Related Articles
Add worker to a department
Department Settings
Add New Location
Publish schedule